An online store’s requirements come from its catalogue and operations. Document what is sold, where orders are delivered and how the team handles stock, payments and returns. A platform decision made before these questions can leave important workflows dependent on awkward workarounds.
A practical approach
Walk through an order from product discovery to fulfilment. Include exceptions such as unavailable stock, an incorrect address or a customer requesting a change. Those situations reveal operational requirements that a homepage mockup will not show.
Your checklist
- Describe products, variants and catalogue size.
- List required payment and delivery arrangements.
- Identify systems that must exchange order or stock data.
For example
A made-to-order business may need approval before payment, while a stock-based retailer needs immediate availability checks. Both sell online, but the checkout and order-management requirements are materially different.
Planning a project? Explore our ecommerce & cms or tell us what you need.